Want to change your job – and a lot more?

“Who are you guys? And what do you do?”
We’re How To Impact.

We’re an innovation consultancy. We help our clients change. We come up with new products, business models, brands, services, delivery innovation, and processes… so it’s pretty varied. Think of it as a mix of research, strategy consultancy, design, and branding – but not quite any of them. Come in to meet us and we’ll show you what we mean.

Our work is broad: if today you’ve had a cup of tea or coffee, eaten breakfast, used a computer, taken a photo, watched a film, or just eaten a pizza at home with a beer, you’ll have interacted with one of our clients – and maybe seen some our work.

We want to be known as Australia’s innovation leaders, and we want you to help us get there – if you’re up for the challenge.

What's it like to work here?

We’re a close-knit company that sits within the Deepend group (a full service digital agency). So you’ll be working in a small team – with all the exposure and responsibility you can handle – as well as getting lots of the benefits of being in a bigger company.

You’ll get a fast-track entry into the world of innovation consultancy, and we’ll give you the best direct industry training to support you in becoming a future innovation leader.

What next?

View our current positions below or get in touch at info@howtoimpact.com

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Innovation Strategist

SKILLS & EXPERIENCE

We’re looking for:

  • Innovation strategists who can identify and act on inspiring insights

  • Switched on intellectual sparring partners – able to think laterally, analytically and quickly

  • Innovators who can demonstrate they’re already plugged into what we do – through contacts and networks in the world of innovation and related worlds

  • Creative thinkers who can take project teams into difficult challenges, and entertain a positive spirit of ambiguity when necessary and certainty when required

  • Genuine students of innovation – from observers of trends, to avid students of particular innovation writers, or those who are actually studying innovation in an academic setting

  • Hands-on exponents of experience design and familiarity with UX strategy

  • Compelling communicators and facilitators who can build compelling written arguments as well as think on their feet

  • … and have a keen sense of humour!

KEY RESPONSIBILITIES

1. Co-plan and run innovation projects from disruptive thinking, to experience design and rapid prototyping:

  • Plug into innovation projects as the strategic smarts between project leader and project managers

  • Display a discovery mindset and an understanding of how to explore Desirability, Viability and Feasibility (DVF)

  • Generate growth strategies, original solutions and implementation plans

  • Empathy skills and the ability to unearth innovation insights

  • Plug into UX and experience design

  • Flexibility across strategic workshops, rapid prototyping and disruptive innovation

…but roll your sleeves up and get stuff done

  • With project managers, build our network of internal and external innovation ecosystems

  • Be curious and help challenge & stretch thinking through facilitated sessions and persuasive documentation

  • Plan & run consumer insight sessions

  • Desire to test & learn and ‘be’ the user

2. Client nurture:

  • Help to grow client relationships into client partnerships that involve innovation discussions at a deeper

  • Push beyond our existing briefs

  • Coach/train clients through collaborative working

3. Support our company development and business development drive:

  • Develop thought leadership content for profile-building

  • Manage proposal development process and presentations to follow up on existing leads and establishing client and industry contacts

  • Looking to generate new opportunities, networks and collaborations wherever possible

4. IP and capability:

  • Support role in innovation training, using existing and bespoke content

  • Add value to existing IP base & lead embedding of rapid prototyping in IP and training materials

  • Look for opportunities to extend our offer

What qualifications do you need?

You're likely to have more than 5 years experience in a strategy or planning role, ideally in an agency or in an in-house research/brand/innovation role.  

You must be well versed in the principles of design thinking, branding, experience design and ethnographic research and have direct experience driving innovation strategy in house or in partnership with senior client teams.

What do you get?

  • You'll get stuck straight into interesting projects

  • A base salary between $100,000-$115,000 (INC Super) depending on experience

  • Ongoing training and professional development including; external training budget, weekly internal training sessions on core innovation principles

  • Monthly team activities for freshness and inspiration

  • Work out of an interesting creative office in Surry Hills

  • Join a bunch of curious, inspiring team mates, who like spending time with one another and enjoy a drink at the pub on a Friday lunch time.

You must have the right to live and work in Sydney to apply for this job.

To apply, please get in touch at info@howtoimpact.com

You must include BOTH a cover letter and a CV to be considered for the role.
Recruiters need not apply.

Project Manager

Who you are…

  • Experienced project manager – with a proven track record of managing complex programmes within a creative / research agency environment, internal innovation / brand / marketing team or similar.

  • Meticulously organised – able to manage your state and produce excellent work in a fast paced environment.

  • High attention to detail – able to juggle competing deadlines, budgets and objectives effectively and keep project teams on track.

  • Restless to make things happen and make a difference – proactive, independent, resourceful and persistent.

  • Great standard of written and verbal communication – able to build meaningful relationships with clients and contribute to project outputs with thought-through, well-presented and insightful documentation.

  • Compelling communicator - bring energy into a room and explain/exchange ideas easily.

  • An ability and a thirst to learn academically and emotionally and a desire to put themselves out there.

  • Eloquent talking about brands and business.

  • Have a keen sense of humour.

What you'll be doing…

1. Helping to plan and run innovation projects:

  • Drive the accounts & projects under your control with effective planning and proactive management of timelines, budgets and resources.

  • Co-ordinating internal and external resources required to deliver projects.

  • Planning consumer sessions, including the recruitment of consumers and experts as required.

  • Execute and produce content for a diverse range of project stages including qualitative research and ideation.

  • Actively participate in front-line project activities including consumer-facing research and idea generation with client teams.

2. Client management:

  • Own the client experience - anticipate and negate issues on projects with swift, thorough and proactive management.

  • Help to grow client relationships into client partnerships that involve innovation discussions at a deeper and broader level in line with business development goals.

  • Orchestrating inspiring client experiences - Identifying ‘ways to wow’ clients at every interaction, such as scouting for inspiring workshop spaces, themed catering, unique speakers.

  • Acting as a front-line contact for day-to-day client communications.

3. Supporting our company development and business development drive

  • Support project leads in producing proposals and presentations to follow up on existing leads and in establishing client and industry contacts.

  • Looking to generate new opportunities, networks and collaborations wherever possible.

What qualifications do you need?

You're likely to have at least 4 years experience as a Project Manager, ideally in an agency or in an in-house research/brand/innovation role.  

More importantly, you'll need to demonstrate you're reliable, switched on, creative, curious, strategic, and can communicate well. Show us what you've got.

What do you get?

  • You'll get stuck straight into interesting projects

  • A base salary between $65,000-$90,000 (INC Super) depending on experience

  • Ongoing training and professional development including; external training budget, weekly internal training sessions on core innovation principles

  • Monthly team activities for freshness and inspiration

  • Work out of an interesting creative office in Surry Hills

  • Join a bunch of curious, inspiring team mates, who like spending time with one another and enjoy a drink at the pub on a Friday lunch time.

You must have the right to live and work in Sydney to apply for this job.

To apply, please get in touch at info@howtoimpact.com

You must include BOTH a cover letter and a CV to be considered for the role.
Recruiters need not apply.

Expressions Of Interest - All Levels

We're always on the hunt for great talent to join our growing team.

What will you do?

  • Identify and act on needs-driven innovation insights
  • Build innovation strategies using qual, quant, trends, disruptive thinking tools, lean thinking and Desirability-Viability-Feasibility methodologies
  • Co-plan and co-run innovation projects with a dedicated team
  • Apply yourself to disruptive thinking, service design, experience design and rapid prototyping
  • Research, communicate and facilitate evolving, evidence-based solutions

Who you are...

  • A completer-finisher – proactive, great attention to detail
  • Ability to think laterally, analytically and quickly
  • Ability to think on your feet and make good judgement calls
  • Compelling written and verbal skills to develop arguments and cut through communication
  • A desire to grow and learn: you’ve studied elements of design thinking and innovation, and are excited by the prospect of teaching others

Think you’re the right person? If you can check all of these off then we may have a spot for your you. Our consultants are expected to have 4+ years direct experience and we also hire the junior consultant, project managers and delight in finding the best interns we can to train and develop with us.

To apply, please get in touch at info@howtoimpact.com
Recruiters need not apply.