Want to change your job – and a lot more?

Who are you guys? And what do you do? 
We’re How To Impact.

We’re an innovation consultancy. We help our clients change. We come up with new products, business models, brands, services, delivery innovation, and processes… so it’s pretty varied. Think of it as a mix of research, strategy consultancy, design, and branding – but not quite any of them. Come in to meet us and we’ll show you what we mean.

Our work is broad: if today you’ve had a cup of tea or coffee, eaten breakfast, used a computer, taken a photo, watched a film, or just eaten a pizza at home with a beer, you’ll have interacted with one of our clients – and maybe seen some our work.

We want to be known as Australia’s innovation leaders, and we want you to help us get there – if you’re up for the challenge.

What's it like to work here?

We’re a close-knit company that sits within the Deepend group (a full service digital agency). So you’ll be working in a small team – with all the exposure and responsibility you can handle – as well as getting lots of the benefits of being in a bigger company.

You’ll get a fast-track entry into the world of innovation consultancy, and we’ll give you the best direct industry training to support you in becoming a future innovation leader.

What next?

View our current positions below or get in touch at info@howtoimpact.com


Project Manager

Who you are…

  • Experienced project manager – with a proven track record of managing complex programmes within a creative / research agency environment, internal innovation / brand / marketing team or similar.
  • Meticulously organised – able to manage your state and produce excellent work in a fast paced environment.
  • High attention to detail – able to juggle competing deadlines, budgets and objectives effectively and keep project teams on track.
  • Restless to make things happen and make a difference – proactive, independent, resourceful and persistent.
  • Great standard of written and verbal communication – able to build meaningful relationships with clients and contribute to project outputs with thought-through, well-presented and insightful documentation.
  • Compelling communicator - bring energy into a room and explain/exchange ideas easily.
  • An ability and a thirst to learn academically and emotionally and a desire to put themselves out there.
  • Eloquent talking about brands and business.
  • Have a keen sense of humour.

What you'll be doing…

1. Helping to plan and run innovation projects:

  • Drive the accounts & projects under your control with effective planning and proactive management of timelines, budgets and resources.
  • Co-ordinating internal and external resources required to deliver projects.
  • Planning consumer sessions, including the recruitment of consumers and experts as required.
  • Execute and produce content for a diverse range of project stages including qualitative research and ideation.
  • Actively participate in front-line project activities including consumer-facing research and idea generation with client teams.

2. Client management:

  • Own the client experience - anticipate and negate issues on projects with swift, thorough and proactive management.
  • Help to grow client relationships into client partnerships that involve innovation discussions at a deeper and broader level in line with business development goals.
  • Maintaining high levels of customer satisfaction.

3. Supporting our company development and business development drive

  • Support project leads in producing proposals and presentations to follow up on existing leads and in establishing client and industry contacts.
  • Looking to generate new opportunities, networks and collaborations wherever possible.

What qualifications do you need?

You're likely to have more than 2 years experience as a Project Manager, ideally in an agency or in an in-house research/brand/innovation role.  More importantly, you'll need to demonstrate you're reliable, switched on, creative, curious, strategic, and can communicate well. Show us what you've got.

What do you get?

You'll get stuck straight into interesting projects, a salary package between $70-95K depending on experience, be given training (internally & externally, including a training budget for you to spend how you want), and spend time in an interesting creative office in Surry Hills.

You must have the right to live and work in Sydney to apply for this job.

To apply, please get in touch at info@howtoimpact.com
Recruiters need not apply.

Expressions Of Interest - All Levels

We're always on the hunt for great talent to join our growing team.

What will you do?

  • Identify and act on needs-driven innovation insights
  • Build innovation strategies using qual, quant, trends, disruptive thinking tools, lean thinking and Desirability-Viability-Feasibility methodologies
  • Co-plan and co-run innovation projects with a dedicated team
  • Apply yourself to disruptive thinking, service design, experience design and rapid prototyping
  • Research, communicate and facilitate evolving, evidence-based solutions

Who you are...

  • A completer-finisher – proactive, great attention to detail
  • Ability to think laterally, analytically and quickly
  • Ability to think on your feet and make good judgement calls
  • Compelling written and verbal skills to develop arguments and cut through communication
  • A desire to grow and learn: you’ve studied elements of design thinking and innovation, and are excited by the prospect of teaching others

Think you’re the right person? If you can check all of these off then we may have a spot for your you. Our consultants are expected to have 4+ years direct experience and we also hire the junior consultant, project managers and delight in finding the best interns we can to train and develop with us.

To apply, please get in touch at info@howtoimpact.com
Recruiters need not apply.